Shipping Policy
Instant digital delivery for all our crochet and amigurumi content
Digital Products Only
All KitCrochet products are digital downloads. No physical items are shipped. You'll receive instant access to all content after purchase.
1. Digital Delivery
Since all our products are digital (video tutorials, PDF guides, patterns, and business templates), there is no physical shipping involved. Your purchase includes:
- Instant access to all digital content
- Download links sent to your email within minutes of purchase
- Lifetime access to all materials
- No shipping fees or delivery delays
2. Delivery Timeline
⚡ Instant Delivery
- • Immediate access: Content available instantly after payment
- • Email confirmation: Download links sent within 5 minutes
- • 24/7 availability: Access your content anytime, anywhere
- • No waiting: Start learning immediately
3. Access Methods
After purchase, you can access your content through:
- Email download links: Direct links to all files
- LemonSqueezy dashboard: Access your purchase history
- Direct downloads: Save files to your device
- Cloud storage: Upload to your preferred cloud service
4. Download Instructions
How to Download Your Content
- Check your email for the purchase confirmation
- Click the download links provided
- Save files to your computer or device
- Download links are valid for 30 days
- Make backup copies for long-term access
5. Technical Requirements
To access your digital content, you'll need:
- Internet connection for initial download
- PDF reader for pattern guides
- Video player for tutorial videos
- Sufficient storage space on your device
- Valid email address for delivery
6. Support & Contact
If you have any issues with accessing your digital content, we're here to help:
📞 Response Times
- • Email: Within 24 hours (usually faster)
- • WhatsApp: Within 2-4 hours during business hours
- • Business Hours: Monday-Friday, 9 AM - 6 PM EST
7. Common Issues & Solutions
❓ I didn't receive my download email
Check your spam folder first. If not found, contact us with your order number and we'll resend the links immediately.
❓ Download links expired
Links are valid for 30 days. Contact us and we'll provide fresh download links for your purchase.
❓ Can't open video files
Videos are in standard MP4 format. Try using VLC Media Player or update your browser for web playback.
8. International Access
Our digital products are available worldwide with no shipping restrictions:
- Available in all countries and territories
- No customs or import fees
- No delivery delays or lost packages
- Instant access regardless of location
- Multiple language support available