Refund Policy
Last updated: September 25, 2025
All sales are final. Due to the digital nature of our products, we do not offer refunds once your purchase is complete and download links have been provided.
The images on the site are not the same as those in the lessons provided. You will find others similar to them
Why this? Our videos prioritize teaching techniques and stitches clearly, so we use simple, easy-to-follow examples that may look different from the product photos.
Our Crochet Amigurumi Bundle consists entirely of digital products (PDFs and video files) that are delivered instantly upon purchase. Once downloaded, these materials cannot be "returned" like physical products.
Digital products include:
- PDF instruction guides and patterns
- Video tutorial files (MP4 format)
- Instant download access
- Lifetime access to materials
While we don't offer refunds, we do guarantee the quality and completeness of our products:
Complete Content
All advertised materials will be included in your download
High Quality
Professional PDFs and HD video tutorials
Technical Support
Help with download issues or technical problems
Lifetime Access
Keep your materials forever, no expiration
To ensure you're completely satisfied with your purchase, please:
Review Product Details
Carefully read what's included in each bundle
Check System Requirements
Ensure you can open PDF files and play MP4 videos
Read Our FAQ
Find answers to common questions about our products
Contact Us First
Reach out with any questions before purchasing
If you experience technical problems with your download or files:
• Download Issues: We'll provide alternative download methods
• Corrupted Files: We'll send fresh copies immediately
• Access Problems: We'll help restore your access
• Format Issues: We'll provide files in alternative formats when possible
Note: Technical support is different from refunds. We're committed to ensuring you receive working copies of your purchased materials.
In very rare circumstances, we may consider exceptions to this policy:
• Duplicate purchases made by mistake within 24 hours
• Technical issues on our end that prevent product delivery
• Significant misrepresentation of product contents
Important: Exceptions are evaluated case-by-case and are not guaranteed. Contact us immediately if you believe your situation qualifies.